Our Impact Report: 2025
As a Community Interest Company, the National Retrofit Hub exists to create public benefit by helping strengthen the UK retrofit system so local delivery can happen at the scale, quality and fairness needed.
The Social Value TOMS System
The Social Value TOM (Themes, Outcomes, Measures) System™ is a framework for quantifying and reporting social value in procurement, project delivery, and at the corporate level. It enables organisations to measure their contributions across four key themes: Work, Economy, Community, and Planet.
Liverpool City Combined Authority – Social Value In Procurement
Liverpool City Region Combined Authority has embedded social value into its procurement strategy, integrating it holistically rather than treating it as an add-on. Their approach is based on an adapted version of the TOMS framework (the UK standard for Social Value measurement) and aligns workforce development with procurement, ensuring a strong local retrofit workforce.